How

Strategic design for the digital transformation

Design is more than an act of beautification – it’s how a business becomes meaningful to people. It’s a way of working, thinking, and living. Design is the strategic approach to translating the needs of our customers into products and experiences that matter. Our mission is to develop the strategic design skills of our colleagues within Deutsche Telekom to successfully drive the digital transformation of our company.

Starting with people

Customer-centered design means listening before assuming. Thus, we are in constant dialog with our customers. We listen to their everyday personal and professional challenges, and the insight we gain from this customer research is the starting point for everything we do.

Customer experience is brand experience

At Deutsche Telekom, we promise to be a trusted companion in both the private and work lives of our customers. Our products and services are an important cornerstone of this companionship, since they are designed to ease and enrich their lives. They create a seamless brand experience, and they make our brand promise tangible.

Making our vision tangible

The Telekom Design Gallery brings our visions to life. Here, we give the future customer experience of Deutsche Telekom a platform for prototyping, showing, and discussing how our products and services can simplify and enrich a person’s life. It’s a platform for connecting designers and colleagues, scientists and students, partners and customers, and it implants strategic design at the core of our organization.

Enabling a team of 225,000

We use Design Thinking to help our organization create truly customer-centric products and services. The Design Academy is the place at Deutsche Telekom to learn, experience, and apply Design Thinking methods and tools. In practical workshops, we invite our colleagues from throughout the organization to learn about how design will make their projects better and their processes faster.

Customer integration from end to end.

With our Customer Lab we have built a place where we enable our customers to participate in every phase of the development process, beginning with understanding customer needs, to getting feedback on ideas and prototypes, and with refining existing solutions.

100 personalities – one team

Design requires passion and determination, it’s held back by hierarchy and control. That’s why we’ve united several strong characters and created an environment where they can work closely together as a team. To help make Deutsche Telekom the leading European Telco.

We are designers, creators, thinkers, doers, parents, professionals, workers, managers, experts, colleagues, and friends. We are Telekom Design.

Achim Kern Creative Developer
Adam Zawadzki UX Designer
Alex Schulze Senior UX Designer
Alex Splawski Senior Design Manager
Andre Hanisch Manager Industrial Design
Andreas Boos Packaging Designer
Andreas Volz Visual Designer
Anita Grejtakova Designer Color & Materials
Anke Gehlen Design Manager
Astrid Eppstein Operations
Benjamin Altevers Visual Designer
Caroline Lappé Visual Designer
Christian Stättner Assistent to Vice President Experience Strategy
Daniel Becker UX Designer
Darius Tehrani Manager Technology
Diana Gonzalez-Milles Assistant to Vice President Design Standards
Dirk Hessenbruch Associate Creative Director
Dirk Schrod Vice President, Lead Products & Services
Felix Wilke Visual Designer
Ferenc Horvat UX Designer
Florian Feiter UX Designer
Florian Simonis UX Designer
Florian Weiss Senior Innvoation Manager
Florian Widmann UX Designer
Franziska Ridzewski Manager Partner & Human Ressources
Dr. Guido Beier Manager Customer & Design Research
Gunnar Gamer Creative Director
Gunter Everink Vice President, Lead Business & Operations
Helge Fedderke Manager Industrial Design
Heike Wolpers Senior Design Manager
Helge Wagner Visual Designer
Hendrik von Spreckelsen Creative Director
Henning Ralf Creative Director
Holger Nathrath Senior Design Manager
Jae Lee Visual Designer
Jan Delfs Vice President, Lead Design Standards
Jan Garde Senior Design Manager
Jens Höbelheinrich UX Designer
Jimy Wintersberger UX Designer
Jörg Kampmann Senior Design Manager
Jörg Meyer Senior Design Manager
Julia Bange Visual Designer
Lennart Hennigs Vice President, Lead Telekom Design Academy
Losang Ngodup UX Designer
Lukas Böhle UX Designer
Magnus Peth Senior Manager IPR
Markus Düchting UX Designer
Markus Feikes Visual Designer
Markus Maurer UX Designer
Markus Reuter Event Manager
Martin Guder UX Designer
Matthias Staubach Visual Designer
Maximiliane Freymann UX Designer
Melanie Hein Designer Color & Materials
Michael Kruza Senior Design Manager
Michael Schiffer Manager Industrial Design
Michal Roth Assistant to Vice President Products & Services
Michaela Blanchet Senior Content Manager
Mitra Khazaei Experience Manager
Nemanja Ivanovic Visual Designer
Nico Kläber Manager Industrial Design
Nico Weckerle Vice President, Lead Experience Strategy
Nina Hundhausen Manager Language
Norman Habelmann Visual Designer
Ole Heydekamp Associate Creative Director
Ole Schilling Senior Design Manager
Oliver Hochscheid Visual Designer
Paul Ertel Hardware und Software Designer
Philipp Thesen Senior Vice President, Lead Design
Robert Buth UX Designer
Robin Walzer UX Designer
Sarah Koch Junior Manager Project Management Office
Sarah Lenz UX Designer
Sascha Lee Visual Designer
Sebastian Kleffmann UX Designer
Sebastian Schulz Senior UX Designer
Sonja Brucherseifer Assistant to Senior Vice President Design
Dr. Stefan Kohn Vice President, Lead Telekom Design Gallery
Stephanie Gossmann Manager Language
Till Schäfers Technology Manager
Tim Reischmann Associate Creative Director
Tobias Hofmann UX Designer
Tobias Zelmer UX Designer
Ute Wieler Assistant to Vice President Telekom Design Gallery - Serviceline
Vasili Tsokis Creative Director
Achim Kern Creative Developer
Adam Zawadzki UX Designer
Alex Schulze Senior UX Designer
Alex Splawski Senior Design Manager
Andre Hanisch Manager Industrial Design
Andreas Boos Packaging Designer
Andreas Volz Visual Designer
Anita Grejtakova Designer Color & Materials
Anke Gehlen Design Manager
Astrid Eppstein Operations
Benjamin Altevers Visual Designer
Caroline Lappé Visual Designer
Christian Stättner Assistent to Vice President Experience Strategy
Daniel Becker UX Designer
Darius Tehrani Manager Technology
Diana Gonzalez-Milles Assistant to Vice President Design Standards
Dirk Hessenbruch Associate Creative Director
Dirk Schrod Vice President, Lead Products & Services
Felix Wilke Visual Designer
Ferenc Horvat UX Designer
Florian Feiter UX Designer
Florian Simonis UX Designer
Florian Weiss Senior Innvoation Manager
Florian Widmann UX Designer
Franziska Ridzewski Manager Partner & Human Ressources
Dr. Guido Beier Manager Customer & Design Research
Gunnar Gamer Creative Director
Gunter Everink Vice President, Lead Business & Operations
Helge Fedderke Manager Industrial Design
Heike Wolpers Senior Design Manager
Helge Wagner Visual Designer
Hendrik von Spreckelsen Creative Director
Henning Ralf Creative Director
Holger Nathrath Senior Design Manager
Jae Lee Visual Designer
Jan Delfs Vice President, Lead Design Standards
Jan Garde Senior Design Manager
Jens Höbelheinrich UX Designer
Jimy Wintersberger UX Designer
Jörg Kampmann Senior Design Manager
Jörg Meyer Senior Design Manager
Julia Bange Visual Designer
Lennart Hennigs Vice President, Lead Telekom Design Academy
Losang Ngodup UX Designer
Lukas Böhle UX Designer
Magnus Peth Senior Manager IPR
Markus Düchting UX Designer
Markus Feikes Visual Designer
Markus Maurer UX Designer
Markus Reuter Event Manager
Martin Guder UX Designer
Martin Jöhnk Program Manager
Matthias Staubach Visual Designer
Maximiliane Freymann UX Designer
Melanie Hein Designer Color & Materials
Michael Kruza Senior Design Manager
Michael Schiffer Manager Industrial Design
Michal Roth Assistant to Vice President Products & Services
Michaela Blanchet Senior Content Manager
Mitra Khazaei Experience Manager
Nemanja Ivanovic Visual Designer
Nico Kläber Manager Industrial Design
Nico Weckerle Vice President, Lead Experience Strategy
Nina Hundhausen Manager Language
Norman Habelmann Visual Designer
Ole Heydekamp Associate Creative Director
Ole Schilling Senior Design Manager
Oliver Hochscheid Visual Designer
Paul Ertel Hardware und Software Designer
Philipp Thesen Senior Vice President, Lead Design
Robert Buth UX Designer
Robin Walzer UX Designer
Sarah Koch Junior Manager Project Management Office
Sarah Lenz UX Designer
Sascha Lee Visual Designer
Sebastian Kleffmann UX Designer
Sebastian Schulz Senior UX Designer
Sonja Brucherseifer Assistant to Senior Vice President Design
Dr. Stefan Kohn Vice President, Lead Telekom Design Gallery
Stephanie Gossmann Manager Language
Till Schäfers Technology Manager
Tim Reischmann Associate Creative Director
Tobias Hofmann UX Designer
Tobias Zelmer UX Designer
Ute Wieler Assistant to Vice President Telekom Design Gallery - Serviceline
Vasili Tsokis Creative Director